Refund policy
✨ Return & Refund Policy
At Angie’s Jewelry, every piece is designed to feel special.
If for any reason you’re not completely satisfied, we’re here to help.
🇺🇸 USA Orders
We gladly accept returns within 14 days of delivery.
Eligibility:
- Items must be unused, unworn, and returned in original packaging
- Proof of purchase is required
Returns Made Easy:
- We offer free return shipping within the United States
Please note:
- Personalized or custom-made pieces (including initials, birthstones, or charms) are non-returnable unless defective
🌍 International Orders
We accept returns within 14 days of delivery.
Eligibility:
- Items must be unused, unworn, and in original packaging
- Proof of purchase is required
Return Shipping:
- Customers are responsible for return shipping costs
- Original shipping fees are non-refundable
Customs & Duties:
- International orders may be subject to customs fees or import taxes
- These charges are the responsibility of the customer
Please note:
- Personalized or custom-made items are non-returnable unless defective
📦 Damaged or Incorrect Orders
We carefully inspect every order, but if something isn’t right, we’ll make it right.
Please contact us within 48 hours of delivery with photos, and we’ll arrange a replacement or refund promptly.
💸 Refunds
Once your return is received and inspected, refunds are issued within 3–5 business days to your original payment method.
🔄 Exchanges
We do not offer direct exchanges at this time.
If you’d like a different item, simply return your order and place a new one.
💖 Our Promise
We are committed to delivering high-quality, long-lasting jewelry you’ll love wearing every day.
If you ever need assistance, we’re always here to help.